4.1
Section 32(1)(b) of the Act requires public bodies to publish a statement of the steps taken to improve efficiency, effectiveness and economy in the exercise of their functions.
4.2
ESS is a non-ministerial office, independent of the SG and accountable to the Scottish Parliament. However, as a small public sector organisation and in line with public sector guidance, ESS analogues to the SG in terms of employment terms and conditions, and makes use of a number of its shared services. These include:
- IT
- data protection
- finance
- internal audit
- procurement
4.3
As a user of the finance shared service, ESS uses the Oracle Cloud finance system. This ensures efficiency of financial reporting.
4.4
ESS’ IT provision (called SCOTS) and equipment is provided by iTECS, the Scottish Government shared service.
4.5
In line with the SG policy on artificial intelligence (AI), ESS utilises AI tools to increase efficiency. ESS staff use approved software to support administrative tasks such as minute taking and document redaction. ESS continues to consider how wider use of AI tools might support greater efficiencies in future.
4.6
Microsoft Copilot Chat is available to all staff and is currently regarded as the only corporate generative AI tool for general purpose use. From 2 March 2026, no access to other AI tools via browsers has been available to ESS, or other SCOTS users.
4.7
In 2025/26, ESS rolled out web-based time recording software Flex Planner across the organisation. This has allowed greater efficiency of reporting, flexibility and transparency for staff, as well as improved reporting to support organisational management in planning and allocating workloads.
4.8
ESS has initiated an organisation wide programme management approach in 2025/26, with a dedicated staff member recruited to support its implementation. The long-term goal of the approach is to increase visibility of progress against ESS’ strategic objectives and improve organisational planning and decision making. Progress has already been made to quantify ESS workload and improve reporting.
4.9
ESS leases its office space from the Scottish Legal Aid Board (SLAB) and shares space and costs with Consumer Scotland. As well as the financial and practical savings of sharing space, ESS and Consumer Scotland collaborate regularly to share best practice. ESS has also remained open to seeking an additional office partner to increase efficiency in the future.
ESS is committed to securing environmental outcomes by informal resolution where possible. This is an efficient and effective way of delivering ESS’ investigatory functions, where we work with public bodies to improve the effectiveness and application of environmental law. Informal resolution can secure improvements in a more timely manner than taking formal action, and demonstrates collaboration across Scottish public bodies.
4.10
ESS seeks to work collaboratively wherever possible, whether that is with public bodies across Scotland, counterparts across the UK, or relevant bodies internationally. ESS has signed memoranda of understanding (MoU)with bodies including the Scottish Government’s Rural and Environmental Science and Analytical Services (RESAS) (with regard to the use of the Strategic Research Programme), the Climate Change Committee, the Office for Environmental Protection and the Interim Environmental Protection Assessor for Wales. These MoU set out our intentions to collaborate where possible, and will allow for pieces of work such as information sharing, joint commissions and events.ESS voluntarily applies the Code of Practice for Statistics to ensure its quantitative analysis is trustworthy, high‑quality and valuable, outlining the processes, standards and planned improvements that guide its use of data.
4.11
To remain efficient and effective, ESS has taken a flexible approach to recruitment and staffing. This has included: recruiting fixed-term appointments for short-term projects and scoping longer-term positions; agreeing part-time secondments for ongoing, on-call expertise; hosting mutually-beneficial placements to students from the Scottish Graduate School of Social Science (SGSSS); implementing temporary responsibility supplements to call on additional expertise within the existing staff complement; and seeking agency work where necessary.
4.12
In 2025/26 ESS has undertaken significant recruitment following the allocation of its new duties. ESS carefully planned and managed the processes to ensure optimal efficiency in obtaining the best candidates whilst reducing dedicated staff time. All recruitment followed civil service principles to ensure all appointments met the three required conditions: merit, fairness, and open competition.
4.13
ESS’ sole source of income is its annual budget allocation received from the Scottish Government. Where efficient use of ESS’ funds has resulted in savings against ESS’ budget, ESS has been engaged with the Scottish Government to report this on a monthly basis and has been proactive in providing in-year returns against its annual budget allocation.
4.14
As set out above at 2.2, ESS received a budget allocation of £3.1 million in the financial year 2025/26. ESS returned £90,600 mid-year in response to a call for public service reform savings, reducing this budget total to £3.009 million.