3.1
Under the Regulations we are required to publish a report on the progress we have made to make the general duty fundamental to the exercise of our functions.
3.2
Together, the activities that we have undertaken since vesting in October 2021 support all three aspects of the general duty. This section details our contribution to mainstreaming equality across our organisation, in our activities and in our working practice.
Environmental quality
3.3
Our main goal is to improve the quality of our environment for all the people of Scotland. We recognise the intersectional nature of environmental change and how different groups are disproportionately affected. Our monitoring and analysis work actively looks for areas of concern in environmental performance. Our investigatory work uses our powers to ensure compliance with and effectiveness of environmental law. Together, these activities will help to achieve our vision and ambition that all Scotland’s people benefit from a high-quality environment. We will assess progress against key long-term environmental outcomes as one of our own Performance and Management Indicators.
Stakeholder engagement
3.4
We deliver a range of sessions to share information about ESS and its work. These include: targeted stakeholder workshops; public information sessions; presentations on the draft Strategic Plan, etc. In doing so, we consider the materials, the language used, and the timings of sessions. This supports people with different needs, working patterns, or responsibilities, to access the sessions and enables us to reach the broadest possible audience.
3.5
In developing the draft 2022-2025 Strategic Plan, we applied the principles of Equality Impact Assessment (EqIA). This helped to consider any potential positive or negative impacts of the draft Plan on different sectors of the population, in different ways. The assessment was informed by: a desk-based exercise which gathered information across the protected characteristics; a workshop with staff to discuss findings; and views expressed through the public consultation. As a result, we updated the draft Plan to make clearer reference to our commitment to equality and diversity among staff recruitment and development.
3.6
As well as considering accessibility in the planning of workshops and information sessions, we invite attendees to provide feedback. This provides an opportunity for attendees to share comments on what went well and any areas for improvement. Gathering this feedback will help us to improve our sessions in the future and identify areas where we may need additional support or training.
Accessible and inclusive communications
3.7
We have created and shared an internal Accessibility Guide with our team to ensure that all of our content can be easily read and understood. This includes information on writing in plain English, font size, alternative text for images, etc. We check our content against this guidance to ensure that people with different needs can access the information we distribute and publish.
3.8
Much of our work requires analysis of detailed scientific, technical and legal information. It is therefore impossible to avoid using complex terminology at all times. Where appropriate, we provide summaries within or alongside our reports to make the key information more accessible.
3.9
As well as our written communications, we provide some key information in alternative formats. For example, we have created a “Latest Videos” page on our website so people can easily navigate to information in this format. On our “Publications” page we also offer all written documentation in an alternative format on request. All new documents contain this line, and we are currently updating previous publications to this effect.
Accessible services
3.10
Anyone can submit a representation to us, and we are aware that poor environmental quality can often affect disadvantaged groups the most. It is therefore imperative that our services are accessible to all. We have produced internal guidance on the investigations process to ensure consistency in approach and treatment of cases. This guidance clearly sets out our commitment to avoid discrimination, harassment and victimisation in delivering our services. It also requires the consideration of EqIA principles in any changes to our investigations procedures.
3.11
Our website contains a dedicated page setting out, in plain English, how the public can raise concerns with us. This section includes a video blog which includes a step-by-step guide on how to complete our representation form. This section also points the public to our Frequently Asked Questions. Those who are experiencing difficulties using our service are invited to contact us directly for support.
3.12
Our representation form was developed with input from external stakeholders and is designed to be straightforward to complete. It is available as an online web submission form, or can be downloaded and sent to us by email or by post. Our website and our representation form make clear that we are willing to assist those who are unsure whether their concerns fall within our remit.
3.13
We use a case manager system to allocate a dedicated single point of contact to people making a representation or enquiry. Our team will get in touch to ensure that their concerns have been captured correctly in the documentation sent. We also make clear that we are available to discuss their representation/enquiry at any time.
3.14
Our Service Standards are issued to people making representations setting out what they can expect from ESS. These include our commitments to engage in a respectful, timely and accessible manner. Here we also provide details of our Freedom of Information Policy and Privacy Notice. We are clear that if we are not adhering to our service standards people may complain to us as per our Complaints Policy.
3.15
We have created an Equality and Diversity Monitoring Form which we will send to people making a representation. This data will allow us to understand who is accessing our services and inform improvements to our procedures. For example, we will know where further engagement is needed to reach different people and groups.
Procurement
3.16
We ensure equalities is a consideration in our procurement process by complying with all relevant equality legislation. Our Procurement Handbook ensures we maintain the principles of equal treatment and non-discrimination. In addition, each of our contracts contains a non-discrimination clause for our service providers.
Recruitment
3.17
We carry out our recruitment procedures in conjunction with the Government Recruitment Service, a part of the UK Government Cabinet Office. We follow the requirements to be open, fair and to recruit on merit. We have also developed a Recruitment Policy to ensure the principles of fair and open competition. The policy demonstrates transparency and our commitment to equality and diversity in all aspects of the recruitment and selection process.
3.18
We advertise our vacancies for a minimum of nine days and over two weekends. We have our own webpage on Civil Service Careers which highlights our culture and values. We also advertise widely on: the Civil Service Jobs website; LinkedIn; Twitter; Environmentjobs.co.uk; and targeted Scottish Government Yammer communities. This ensures that we reach a wide audience and prospective candidates have the opportunity to get in touch with us.
3.19
The selection process complies with our Equal Opportunities Policy. This removes opportunity for bias, whether direct or indirect, on the basis of: gender; age; race; marital or civil partnership status; disability; religion or belief; pregnancy or maternity; gender reassignment; or sexual orientation. For example, the initial sifting of candidates is blinded and based entirely on meeting the required criteria for the post.
3.20
Where appropriate, we provide reasonable adjustments throughout the application and interview process. Candidates who fall under the Disability Confident Scheme (DCS) AND meet the minimum required criteria are guaranteed an interview.
3.21
We coordinate interviews in a way that safeguards against individual bias or discrimination. Our interview panels will always include a trained interviewer. We will, as far as is possible, ensure that our interview panels are diverse. We also provide reliable, valid and relevant criteria against which candidates will be marked. This guides our interviewers and provides equal opportunities for candidates.
Employee information
3.22
We developed and distributed an Employee Equality and Diversity Monitoring Form to collect staff data on protected characteristics. Whilst the form is voluntary, we explained our reasoning for collecting the data and achieved a high response rate. We now have a good understanding of the makeup of our workforce. This will help identify potential areas of inequality and inform work to encourage equality and diversity.
3.23
We are currently setting up a voluntary Employee Passport system which will allow staff to discuss personal circumstances with their manager and agree adjustments to support them. The Passport covers, for example, health conditions, disabilities, personal commitments and more. The Employee Passport aims to create an inclusive and supportive work environment which empowers everyone to perform at their best. The Passport is confidential, controlled by the employee, and can be carried forward into new roles.
3.24
When people leave our organisation they are invited to an exit interview. This is carried out by our third-party Human Resources support representative. The interview provides an opportunity to disclose any concerns, including equality-related issues. This helps us to understand the reasons for leaving our employment, and inform policies and procedures going forward if concerns are disclosed.
Staff induction and development
3.25
Our staff have an in-depth induction when joining our organisation. This includes a range of information on individuals’ responsibility in respect of equality, diversity and inclusion (EDI) at ESS, as well as mandatory inclusive culture training. All staff are also required to pursue a mandatory equality objective in their individual work plans, to ensure EDI is central to each workstream within ESS.
3.26
In addition to mandatory training, our staff have access to a wealth of up-todate EDI resources on our online training platform. We also offer additional opportunities for in-person and online training that will foster an inclusive and supportive environment within the organisation. For example, we ran a full-team training session focused on individual communication methods and preferences, to strengthen team cohesion and raise awareness of differing communication styles.
Staff support
3.27
We regularly engage with our staff to ensure senior management are aware of the needs and concerns of our people. For example, we issue bi-monthly pulse surveys which focus on a particular aspect of our working environment. Topics include wellbeing, hybrid working, internal communications and training. We also run an annual staff engagement survey, to gauge staff’s feelings within and towards ESS. To ensure consistency and transparency, we monitor the outcomes of this survey as part of our key management indicators.
3.28
We mirror Scottish Government HR policies, which require consideration of EqIA principles in their development. They ensure equality in treatment of each member of staff, whilst also allowing flexibility where adjustments are required. These policies include:
- Fairness at Work
- Standards of Behaviour
- Flexible Working Pattern
- Flexible Working Hours
- Hybrid and Homeworking
- Right to Disconnect
3.29
We regularly monitor and share with our team wellbeing initiatives and information from occupational health. These resources, which include information on anxiety management, disability awareness, women’s health, etc., are available on our online training platform, Pathways. We also have individual access to confidential, third-party advice and support, and a health programme which includes an annual lifestyle medical check.
3.30
We strive to make ESS a welcoming and inclusive place to work. We have launched a number of social initiatives to foster great relations between co-workers. For example, we have set up an internal, opt-in “Coffee Club”. Staff are invited to a monthly, one-to-one catch up with a teammate selected at random. We have had a high opt-in rate for these initiatives.
Accessible working environment
3.31
We provide a substantial hybrid working equipment offer, enabling our people to work safely and comfortably from home. Staff are invited to complete a Display Screen Equipment (DSE) self-assessment. This allows us to identify areas where staff may need adjustments to their workspace. We compiled a catalogue of home office equipment, based on further engagement regarding individual requirements. All staff have been able to access equipment such as sit-stand desks, ergonomic kneeling stools, etc. to ensure physical wellbeing.
3.32
ESS has also invested in hybrid meeting equipment for the office. ESS staff, Board and Committee members, and our stakeholders have the flexibility to join hybrid meetings remotely, facilitated by collaborative videoconferencing software.